Manychat

Head of Sales

New York, New York, United StatesFull timeVpPosted 21 days ago
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WHO WE ARE 🌍 Creating content that resonates is great. Turning that attention into growth is even better. That’s what Manychat does. Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok: at the right moment, with the right message, minus the manual work. We’re 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow. WHO WE’RE LOOKING FOR 🌟 Have you built a sales engine from scratch: defined the motion, hired the first reps, and scaled to something real? If so, this might be the most compelling blank canvas you’ve seen in a while. Manychat for Brands is a strategic initiative targeting brands and agencies. We’re past the design partner phase and approaching public launch, which means the timing is right to bring in a sales leader who can hit the ground running in Q1. This is Manychat’s first mid-market sales division. You’ll work with the credibility of a market-leading platform behind you and the freedom of a startup in front of you. The ICP spans growth marketing and influencer marketing leaders at brands, plus agencies: a space primed for conversational automation. You’re not here to inherit a playbook. You’re here to write one. If that’s the kind of challenge that energizes you, let’s talk. WHAT YOU’LL DO 🚀 Build and own the sales function for Manychat for Brands from the ground up: strategy, process, tooling, and team. Personally close the first few deals while simultaneously laying the infrastructure for scale (player-coach model). Design and run both inbound/inside sales and outbound BDR → AE motions, iterating rapidly to find what works. Define and refine the ICP across brands and agencies; validate and evolve the go-to-market approach in close partnership with marketing and product. Scale the team progressively from a lean starting point to multiple layers of AEs/BDRs as results validate growth. Introduce an AI-stack and modern outbound infrastructure to maximize productivity and pipeline efficiency. Collaborate cross-functionally with marketing, product, operations, and the Customer Success team to deliver a seamless customer journey. Provide feedback on pricing, packaging, and product fit. Your voice in the room matters. Establish clear metrics, forecasting, and reporting rhythms; manage to targets for deals closed and average deal value. TO SHINE IN THIS ROLE 💥 You’ll need: A zero-to-one mindset with “tech scrappy” energy, ideally forged at a Series A to Series C company. Genuine comfort being hands-on as a player-coach: you close deals yourself while building the team and systems around you. Proven experience leading a B2B sales team from a handful of reps to a full-scale sales org in a mid-market or similar segment. Experience designing and running both inbound/inside and outbound sales motions. Strong cross-functional collaboration skills; you naturally partner...