Head of Technical Program Management - Banking

When medieval Europe raised its cathedrals, the master builder rarely carved the stone. They held the entire structure in their head, sequencing masons, glaziers, and carpenters across decades, reconciling a patron's ambitions with the physics of load-bearing walls, so that a thousand independent efforts added up to one coherent thing built to stand for centuries. Mercury is building something that demands the same architectural coherence. We're pursuing a bank charter and standing up the governance, infrastructure, and operational rigor that becoming a bank requires. The work that spans every engineering, product, design, and data team in our banking* org. As Head of Technical Program Management, Banking, you'll be the master builder: the person who holds the whole program in their head, sequences the work, and makes sure it all stands up. You'll act as the control center for all banking workstreams:, core banking build, credit and lending, customer migration, risk systems, and incident coordination, while defining, from scratch, the technical program management operating system the org runs on. You'll own exec-level reporting and you'll build and lead the TPM team. Early on, you'll also operate as a player-coach, directly running select program areas like credit and lending while you hire behind yourself. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you'll do: Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast Build automation and agentic flows to run programs with efficiency and high quality Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions  Build, manage, and develop a team of TPMs while directly running select program areas  Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer Operate with the auditability and documentation rigor that regulated, governance-heavy work demands What an incredible candidate looks like: 10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leaders Experience in regulated industries; fintech or banking strongly preferred A track record of building program management funct...