Health Center Associate - Cobb

Job Title: Health Center Associate I
Location: Marietta, Georgia
Reports To: Health Center Manager
FLSA Status: Non-exempt
Salary: $20 per hour
 
SUMMARY
The Health Center Associate I is a full-time member of the healthcare team and assists clinicians and staff in providing the highest level of care and service to patients.  The Health Center Associate I performs a wide array of duties in supporting patient services and clinical care in the health center, including front office, intake, medical assisting, laboratory, and other clinical services.  This role provides clinical, educational, and administrative services under the direction of the Health Center Manager and clinician in accordance with PPSE Medical Standards and Guidelines as well as State and Federal Regulations. 
 
ESSENTIAL RESPONSIBILITIES
Front Office
●        Ensures compliance with front office procedures, including setting up and closing down the reception area, keeping the lobby/patient waiting spaces neat and orderly throughout the day, and closing patient entry points at the end of the day
●        Greets and welcomes all patients with a smile and excellent service; keeps patients apprised of delays or extended wait times
●        Completes patient check-in and registration, including advising and assisting patients with form completion
●        Completes patient data entry via PPSE’s Electronic Health Record and prepares charts with appropriate information
●        Enters relevant and appropriate information into tracking tools to improve service delivery and patient experience
●        Completes patient charges and payments process, including processing payments and generating receipts
●        Runs daily cashier reports, counts the cash drawer contents, balances day sheets, and prepares bank deposits
●  Checks out patients in a professional and pleasant manner
 
Back Office
●        Provides patient counseling and education for all services
●        Explains medical tests and procedures an...