Healthcare Implementation Director

Role Overview / Who are we looking for…
The Healthcare Implementation Director leads the team, processes, standards, and governance that support successful new customer or new business implementations. This role manages Implementation Project Managers while also owning the tools, templates, workflows, reporting, and controls used to deliver consistent, on-time, and high-quality implementations.
The Healthcare Implementation Director serves as both a people leader and a process owner, helping implementation teams operate efficiently, manage risks, align stakeholders, and continuously improve the implementation experience.

What you will do

Team Leadership

Manage, coach, and support a team of Customer Implementation Project Managers.