Healthcare Logistics Distribution Operations Director - Relo Offered
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Healthcare Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.UPS Healthcare is seeking a highly accomplished and strategic operations leader to direct complex healthcare logistics and distribution operations across a multi-site network. This role serves as the senior operational leader responsible for driving customer success, operational excellence, financial performance, regulatory compliance, and business growth across multiple healthcare distribution facilities.The HLD Director acts as a trusted strategic partner to customers, leading large-scale healthcare supply chain operations that support mission-critical patient and product flows. This leader will champion continuous improvement, develop and inspire high-performing teams, and collaborate across Sales, Engineering, Quality, Transportation, Automation, Customer Success, and other cross-functional partners to deliver innovative, scalable, and customer-centric solutions.The successful candidate will provide leadership across a significant geographic portfolio, with accountability for operational execution, customer satisfaction, employee engagement, quality and compliance performance, profitability, and long-term strategic planning. This role requires a proven ability to lead complex operations, build strong customer relationships, drive organizational performance, and execute growth strategies in a highly regulated healthcare environment.Responsibilities and Duties• Manages the daily responsibilities of up to 13 facilities to include more than 20 customers, 40 management personnel, and 500 hourly employees• Develops, executes, and monitors operational strategy and processes through goals and standards to drive efficiency while ensuring customer satisfaction and compliance• Ensures that operations are meeting customer service level agreements and acts as UPS ambassador to customers participating in functional calls on operational performance• Monitors and presents monthly financial performance to review account...