HIV Account Specialist- - Manhattan, NY
Job DescriptionThe HIV Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric business model. This position is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities relative to the customer strategy, keeping with our Company's values and standards as governed by our policies and ensuring that our Company is viewed as demonstrating better health outcomes to healthcare professionals and their patients. The HIV Customer Representative demonstrates professionalism and leadership by modeling the required knowledge for successful execution of all Field Sales competencies.Territory Information:This is a field-based sales position that is responsible for covering the Manhattan, New York territory.The ideal location to reside is within this territory or within a reasonable commuting distance to workload center.Travel (%) varies based on candidate’s location within the geography.Primary Responsibilities include, but may not be limited to:Communicate product information in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs.Engage in informed discussions about products with HCP customers – knowing when/how to seek and provide additional information.Within select customer accounts, act as primary point of contact for customer, meets with key customers/personnel to understand practice structure, business model, key influencers (IDS, ADAP, DOC, VAs, DOH)/network structure, customer needs and identifies business opportunities.For select customer accounts/HCPs, coordinate with customer team to develop customer strategy – outlining strategy for interactions/ relationship, solutions and potential offerings for customer.Share learnings and best practices from one customer to help other customers meet their needs.Demonstrate a focus on better health outcomes (considers the HCP & patient experience).Provide input into resource allocation decisions across customers.Identify and select programs/services available in the library of our "resources" to address customer needs.Maintain current understanding of practice structure, business model, key influencers/ network structure and make information available to relevant stakeholders.Influence beyond their specific geography or product area.Embrace and maximize new technological capabilities and channels to engage customers.Engage in all job responsibilities and activities with the highest standards of ethics and integrity, with particular emphasis on compliance with all relevant laws, policies and regulation.HIV Specific:The HIV Customer Representative demonstrates the ability to:Execute at each stage of the sales process.Create a compelling and logical rationale in positioning our Company's Virology products versus the competition by focusing on appropriate patient t...