Home Health Intake/Scheduling Coordinator - Walnut Creek
Home Health Scheduling Coordinator (Full-Time)
Location: Walnut Creek, CA (On-site)
Pay: $27–$32 per hour DOE
Experience: 1 year Home Health experience required
Make a Meaningful Impact Every Day
Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.
This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.
Why Join Health Link?
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Forward-thinking, transparent, inclusive culture
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Competitive compensation
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Medical, dental, vision, life insurance, 401(k) with match
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Paid Time Off (up to 10 days)
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Stability and growth within a well-established agency
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Work alongside a collaborative team of clinicians and administrative staff
Key Responsibilities
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Maintain and coordinate schedules for home health services
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Assist with intake and process incoming referral information
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Ensure cases are assigned and staffed within established timeframes
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Communicate schedule updates to clinicians, patients, supervisors, and referral sources
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Manage high call volumes with professionalism and a pleasant demeanor
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Respond to urgent or emergency scheduling needs
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Provide direction to field staff as needed to ensure appropriate patient coverage
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Report scheduling changes and client concerns to supervisors
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Verify time records against schedules
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Follow up on scheduling issues reported by on-call staff
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Attend required meetings and training
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Maintain compliance with agency policies and procedures
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Perform other duties as assigned
What Makes You Successful
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Previous scheduling or intake experience (home health required)
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Detail oriented with excellent verbal, written, and interpersonal communication skills
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Friendly, professional phone presence and comfortable handling high call volume
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Strong organizational and time-management skills
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Ability to prioritize and multitask in a fast-paced environment
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Strong computer proficiency
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Knowledge of medical terminology preferred
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Ability to work independently with minimal supervision
- Willingness to work occasional weekends and holidays as required to support patient care and operational coverage
Work Environment
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On-site at our Walnut Creek location
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Full-time position
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Not remote
- Schedule may include weekends and holidays based on business needs