Housekeeping/Room Attendant – SpringHill Suites Memphis Downtown
Join our team and help us create a welcoming and clean environment for our guests!
As a Housekeeping/Room Attendant at SpringHill Suites Memphis Downtown, you will play a vital role in ensuring our guest rooms and public areas are impeccably clean and well-maintained. Your attention to detail and commitment to cleanliness will help us deliver an outstanding experience for our guests.
What You’ll Do:
Room Cleaning and Maintenance
Clean and tidy guest rooms according to established procedures and standards, including making beds, replenishing amenities, and ensuring a neat appearance.
Report any maintenance issues, damages, or safety hazards in rooms to the supervisor promptly.
Public Area Maintenance
Ensure cleanliness and organization in public areas, including corridors, lobby, and other guest areas.
Assist in maintaining cleanliness in back-of-house areas as required.
Guest Interaction and Service
Provide courteous and attentive service to guests, responding promptly to their requests or inquiries.
Uphold a friendly and welcoming demeanor, contributing to a positive guest experience.
Adherence to Standards
Adhere strictly to SpringHill Suites’ cleanliness and service standards, following all established procedures and guidelines.
Maintain high levels of cleanliness and attention to detail in all assigned areas.
What You Bring:
Previous experience in a housekeeping or cleaning role within the hospitality industry is preferred but not mandatory; training will be provided.
Attention to detail and the ability to follow established cleaning procedures and standards.
Physical stamina and the ability to perform physical tasks, including lifting, bending, and standing for extended periods.
Strong communication skills and a guest-focused mindset.
Physical Requirements:
Must be able to sit, stand, and walk for long periods.
Light work – exerting up to 40 pounds of force occasionally, and/or 40 pounds of force frequently or constantly to lift, carry, push, pull, o...