Identity & Infrastructure Specialist
Identity & Access Management
- Manage user, service, and machine identities across on-premises and cloud environments.
- Perform user lifecycle management including account creation, modification, and deprovisioning.
- Manage access rights using Role-Based Access Control (RBAC).
- Configure and troubleshoot Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access.
- Manage application registrations and enterprise applications in Microsoft Entra ID.
- Resolve authentication and access-related issues.
Active Directory Administration
- Administer and maintain Active Directory users, groups, computers, and Organizational Units.
- Create, modify, disable, and delete user accounts as per business requirements.
- Manage Group Policy Objects (GPOs) and Active Directory permissions.
- Perform Active Directory server patching, maintenance, and health monitoring.
- Develop and execute PowerShell scripts for user management and reporting.
Microsoft Entra ID & Azure
- Administer Microsoft Entra ID identities, groups, and devices.
- Configure and manage Azure resources and identity services.
- Troubleshoot Azure authentication and access issues.
- Configure identity synchronization between Active Directory and Entra ID.
DNS & Windows Server Management
- Manage DNS zones, records, and name resolution services.
- Perform Windows Server administration, patching, and troubleshooting.
- Monitor server performance and ensure infrastructure availability.
Microsoft Intune & Device Management
- Configure and manage Microsoft Intune policies and device compliance.
- Support Windows, macOS, Android, and iOS device enrollment.
- Troubleshoot Intune enrollment and device management issues.
- Manage Windows Autopilot and Apple Business Manager (ABM) integration.
End User Support
- Provide Level 2/Level 3 support for Windows and macOS devices.
- Troubleshoot Microsoft 365, Teams, Outlook, VPN, and endpoint-related is...