Imagyst Product Manager, Global Diagnostics
Role DescriptionAccountable for the products assigned and will own the roadmap, vision, and strategy for the complete product lifecycle, including budget guidanceIncorporate inputs from subject matter experts (SMEs) on a Cross Functional Product Team (CFPT) to define problem statements and prioritize product backlogLead the CFPT and sub-teams in product break-fix needs, constant maintenance, performance improvements, and delivering enhancements and new innovations that create long-term customer valueAble to influence colleagues, stakeholders, and key executives through use of data and logicAttune to customer needs in veterinary medicine and their experience using our diagnostic products to be better positioned to delight our customers and strengthen animal health with product featuresPOSITION RESPONSIBILITIES Define problem statements and product vision + strategy, and maintain product backlog by:Conducting continuous product discovery, which is sustained practice of experimentation and customer conversations to inform product development decisions which is key to be acknowledged as a Voice of Customer (VOC) expertAligning with Commercial teams on product financial and strategic goalsKnowing the product users, product operations, and connecting the two into clear product requirements; this includes an in-depth understanding of veterinary needs and best practices within animal hospitalsMonitoring product performance and Key Performance Indicators (KPIs)Providing ROI assessments for projects and understanding when to make tradeoffs in investing between projects and featuresBringing on-the-ground feedback into product backlog with long-term strategy in mindPutting emphasis on continuous improvement and prioritizationDelivering on open items in product backlogs with planned release scheduleLead CFPT and sub-team collaboration by:Guiding empowerment of these CFPTs to make key decisionsAssigning team level Objectives and Key Results (OKRs)Working effectively with other functions within Zoetis which includes team building, facilitation, giving and receiving feedback, and promoting psychological safetyIdentifying and leveraging team members to come up with creative solutions to solve customer problems and understand that consistent innovation is the result of each product team member contributing their passion and their ideasHolding teams accountable to the results and not being afraid to sign up for these resultsBeing the VOCBe internal advocate, product expert, and product evangelist:Driving all facets of product experience in new product launches across global markets, supporting customer, colleague, and company preparation efforts, and helping transfer materials and expertise to the commercial and medical teamsCommunicating regularly with Commercial, Medical, and Support teams on product update and deployment plans including creating documentation needed to assist with training and serviceTracking industry trends and the competitive landscape...