Implementation & Customer Success Manager — AI Agents

About Central

Central builds AI agents that do real operational work for businesses. Our agents handle tasks like answering phones, booking appointments, and working within scheduling and healthcare systems. As we expand into more back-office workflows, we are seeking an Implementation & Customer Success Manager who finds this evolution exciting.
In this role, you will take ownership of the customer journey post-signing, ensuring effective implementation and ongoing value delivery. Your proactive approach will help identify and solve problems before they escalate, fostering strong relationships with our clients.