Implementation Manager - EMEA

About Flagright:

Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime.

We operate as a lean, high-performance team with high individual ownership and direct access to leadership.

Role overview:

Our Implementation team owns the success of every Flagright deployment, from first onboarding through long-term growth. As our enterprise customers grow larger and their implementations more complex, we are hiring Implementation Managers to own the execution of our hardest projects and go-lives.

You will run complex, enterprise implementations end to end: the project plan, the engineering coordination, the data migration, the cutover, and the post go-live stabilization. You will work alongside our Customer Success Managers, who own the customer relationship; you own the delivery. You take the heaviest, highest-stakes execution and get enterprise customers live cleanly, on time, and with no surprises.

This is a high-ownership role in a fast-moving environment. You will be expected to operate independently, manage multiple complex projects at once, and proactively drive outcomes with minimal supervision.

People who thrive at Flagright:

- Have been knocked down before and gotten back up

- Are resourceful, they figure things out with whatever tools are available

- Have strong opinions and can defend them

- Learn fast because they're hungry

- Want to work with no-BS people building something important

People who struggle here:

- Need extensive hand-holding

- View high expectations as “unreasonable”

- Actually prioritize work-life balance

- Can't handle ambiguity or rejection

- Prefer consistent routine over fast-changing priorities

Key responsibilities:

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