Income Auditor

Year RoundCOLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENTAlterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.WHAT WE OFFERFree Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependentsDiscounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resortsFlexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and rechargeGenerous discounts on outdoor gear, apparel, rental cars, etc.Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more401(k) plan with generous company matchPaid parental leave of up to 6 weeks for eligible employeesCommuter benefits (Denver employees only)Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood (for eligible employees).For information on Alterra Mountain Company’s Social Responsibility work, please see our webpage at https://www.alterramtn.co/impact. Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.Position SummaryThe Income Auditor is responsible for ensuring transaction balancing between systems and researching and resolving variances. The auditor is also responsible for reviewing reporting to identify transactions not aligned with policy. The auditor is critical in maintaining accuracy in the system and fraud prevention.This role is required to be onsite at Steamboat. General Responsibilities:Complete daily point of sale payment reconciliations including research and resolution of variancesWhen errors are identified, the Auditor will assist in correction process through on-going communication to supervisory staff.Audit transactions from all resort points of sale: discounts, refunds and productsConfirm POS close locations, statement postings, etc.Provide on-going communication to supervisory staff regarding issues identifiedPrepare journal entries where applicableRespond to guest inquiries where applicable (credit card issues and chargebacks)Participate and support training or inquiries from Operations and/or other audit staffOther projects as identifiedRequired QualificationsExcellent communication skills - verbal and written communication skills to facilitate resolutions to queries and discrepancies, and to establish a solid foundation of trust is maintained/establishedStrong computer skills. Proficiency i...