Information Technology, Lead

About us Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities. About the Role  Appnovation is seeking a Senior Lead, IT to lead our IT team, reporting directly to the IT Director. In this role, you will oversee the full spectrum of IT operations—from infrastructure and security to end-user support and SaaS administration—ensuring our technology environment is reliable, secure, and scalable.  As a hands-on leader, you will drive strategic IT initiatives, mentor a team of IT professionals, and collaborate cross-functionally with Operations, and Engineering stakeholders. You will be instrumental in shaping Appnovation’s IT roadmap, improving service delivery, and strengthening our security posture across modern cloud based corporate systems and platforms.  Appnovation prides itself on having an open environment focused on teamwork and growth, giving you the opportunity to guide your own workload and grow your career.  What You’ll Own  Leadership & Strategy  Lead, mentor, and develop the IT team, including IT associates and security specialists Define and execute the IT strategy and roadmap in alignment with business objectives and the IT Director’s vision  Drive continuous improvement across IT processes, workflows, and documentation Report regularly to the IT Director on team performance, project status, and strategic recommendations  Infrastructure & Operations  Oversee global network infrastructure across all office locations, including LAN/WAN, VPN, and wireless connectivity  Manage multi-cloud infrastructure, server administration, DNS, DHCP, and backup systems  Lead endpoint lifecycle management for Mac laptops and other devices, from deployment through disposal  Administer and optimize the corporate collaboration environment, including user provisioning and security policies  Own IT asset inventory, procurement, and vendor relationships  SaaS & Identity  Manage the SaaS application portfolio, including licensing compliance and spend optimization  Lead identity and access management strategy, including SSO, MFA, and role-based access controls Evaluate, onboard, and integrate new SaaS solutions to improve productivity and operational efficiency  Security & Compliance  Strengthen the organization’s security posture by implementing and maintaining information security controls  Oversee endpoint protection, vulnerability assessment, patch management, and security monitoring  Develop and maintain security policies aligned with industry frameworks (ISO 27001, NIST, CIS Controls)  Monitor security advisories and coordinate response to emerging vulnerabilities Service Delivery & Supp...