Integrations Specialist

LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry.  We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.Position Title: Integrations Specialist  Location: Remote from the U.S.  #LI-CW1   About the role As an Integrations Specialist, you will be responsible for delivering fast, accurate assistance to brands onboarding onto the LTK Brand Platform, ensuring accuracy with the technical onboarding process. You will be expected to troubleshoot brand issues, answer operational questions, support and diagnose semi-technical issues to help our clients optimize their technical performance on our network, ensure all financial transactions related to onboarding are verified, migrating brands to different affiliate networks at the brands’ request, and collaborate cross-functionally to resolve complex issues. The ideal candidate will have a passion for helping people and be a strong self-starter. The candidate should possess a strong eye toward detail to ensure that the onboarding process is complete, the critical thinking skills to find solutions to client issues, and have strong emotional intelligence to be able to manage and serve brands effectively to assure onboarding and migrations are as simplified and frictionless as possible. The ideal candidate is passionate about delivering excellent service in a timely manner and thrives in a fast-paced environment where accuracy and communication are essential.   How you will make an impact Manage integrations for new brand partners on the LTK Platform and affiliate network platforms, validating that onboarding is complete from start to finish Ensuring accuracy of onboarding and the technical integration and migration process  Educating brands and internal teams on workflows and answering questions Migrate brands from one affiliate network to another, at their request Verify all financial transactions to ensure alignment between LTK systems Work in partnership with cross-functional teams to assist in onboarding potential brand partners and lead routing  Optimize existing client relationships  Work in partnership with internal teams to understand LTK technology Proactively identify opportunities to improve processes, efficiency, and customer satisfaction Provide support to team members to increase efficiency and productivity Support in monitoring brand commission rates, cookie windows, deactivations, and ensuring programs meet qualification criterias Create and maintain internal documentation and knowledge base resources related to workflows   What you will bring to LTK 1-2 years work experience in client management, SaaS customer support, or digital/affiliate marketing includi...