IT Low Voltage Field Technician

IT Low Voltage Field TechnicianFull Time PermShift: HybridSalary:  $29.81 - $41.73 per hour, plus 4% annual bonusLocation: Columbus, OH, Merrillville, IN, Lexington, KY, Chester, VA, or Canonsburg, PA (or any location in the six states we operate)Travel: 100% daily travel with company vehicleNiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We’re more than an energy provider—we’re a team committed to innovation, inclusion, and growth. At NiSource, you’ll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact.The NiSource IT infrastructure teams designs, develops, and supports technology solutions across products and platforms. Team members work in Agile teams, using technical expertise, problem-solving, and collaboration to deliver secure, high-quality solutions.The IT Low Voltage Field Technician is responsible for the installation, maintenance, troubleshooting, and support of technology systems deployed at company facilities and within fleet vehicles. This role supports the reliable operation of utility services by ensuring field deployed technology functions safely, securely, and consistently. The position requires regular travel to company locations and fleet sites to perform hands on technical work, as well as the ability to provide remote support when needed.Your responsibilities may include, but are not limited to:Travel daily to company locations and fleet sites to install, diagnose, maintain, repair, and support vehicle installed and facility-based technology systemsInstall, troubleshoot, and repair 12-volt DC vehicle wiring, low voltage electronics, and associated hardware, including telematics devices, routers, power timers, and mobile computing equipmentProvide onsite and remote technical support for network connected devices, mobile systems, and field technology platformsConfigure, deploy, and support mobile devices and applications, including basic user training and troubleshootingAccurately document service activities, including diagnostics performed, repairs completed, parts used, and customer or end user interactionsCommunicate clearly and professionally with internal stakeholders, vendors, and end users to ensure service quality and customer satisfactionMaintain assigned tools, equipment, and inventory in proper working conditionTrack, submit, and report expenses in accordance with company policies and proceduresIdentify recurring technical issues, recommend corrective actions, and contribute to continuous improvement of service delivery processesApply structured problem-solving techniques to diagnose issues, resolve incidents, and implement effective solutionsComply with contractual obligations, service level agreements (SLAs), and expectations of service providers and business partnersYou must possess the below minimum qualifications to be initially considered for t...