IT Support Internship

About the Internship
 
WebFX is seeking an intern for our IT Support team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career in IT Support. Classroom-level familiarity with basic IT skills is expected, but no experience is required - as an intern, you're here to start building that experience!
 
 
Internship Logistics: What to Know
 
This is an in-person internship, based at our riverside campus in Harrisburg, PA
This internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit
Interns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day
 
The Qualifications: Who You Are
 
Education
 
A Bachelor's Degree: Either in Progress or Completed
All Majors Welcome!
GPA: 3.4 or above
 
Suggested Experience and Skills
Customer service experience in any industry
Strong written and verbal communication skills
Solid understanding of Windows and Mac OS
Basic familiarity with the latest business office technologies
Classroom or part-time job-level familiarity with tech support or IT Help Desk-related work
Eagerness to learn and be trained!
 
Qualities and Traits
You're interested in the web, and like keeping up with new technology
You're professional, dependable, and self-motivated
You take pride in your work and always strive for high-quality results
You work with urgency and enjoy getting things done
You're proactive when it comes to solving problems
You're a lifelong learner, and are always looking to stretch and grow your skills
You love thinking both creatively and analytically, and love using data to make decisions
 
The Internship Responsibilities: What You'll Learn to Do
 
Under the guidance of senior-level mentors, interns in this position can expect to:
 
Provide technical support for incoming queries related to computer systems, s...