IT System Analyst

Be an essential element to a brighter future. We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our customers and the planet. Job DescriptionBe an essential element to a brighter future. Join Albemarle’s values-led organization and help transform essential resources into critical ingredients for mobility, energy, connectivity, and health.Albemarle is hiring an IT System Analyst based in Bengaluru, India. This role supports ITSM operations, Software Asset Management, IT contracts, vendor management, ARB activities, and governance processes in partnership with architecture, security, vendor, and demand management teams.This is a high-visibility coordination and governance role for someone who enjoys turning complex technology operations into clear processes, reliable data, practical dashboards, and well-managed stakeholder outcomes.What You Will DoService & Asset Operations• Support core ITSM processes including Incident, Problem, Change, and Asset Management.• Continuously maintain and update CMDB records to ensure accurate configuration and asset data.• Define and implement processes for asset build, change, and retirement lifecycle management.Software, Contracts & Vendors• Manage Software Asset Management activities including license tracking, compliance, and audit support.• Coordinate IT contracts, renewals, vendor documentation, and compliance tracking.• Monitor vendor performance, SLA adherence, and service delivery outcomes.Governance, Architecture & Security• Support Architecture Review Board reviews, approvals, and governance follow-ups.• Partner with architecture and security teams to ensure standards, risk, and compliance alignment.• Engage security teams to review solution security posture, access requirements, risks, and compliance considerations.Demand Management & Business Communication• Work with demand management teams to evaluate, prioritize, and track IT requests.• Coordinate with vendors to assess demand requests, validate solution feasibility, and track delivery commitments.• Provide regular updates to business users on demand status, vendor progress, security reviews, and expected timelines.Reporting & Knowledge Management• Create and maintain management dashboards to provide visibility into ITSM, asset, vendor, and governance metrics.• Maintain ITSM, governance, service delivery, and reporting documentationWhat You BringRequired:• Bachelor’s degree in computer science, Information Systems, Business, or a related field.• 6-12 years of experience in ITSM, IT Operations, IT Governance, or related roles.• Strong ITSM knowledge across frameworks, processes, and service delivery practices.• Hands-on experience with Software Asset Management, IT co...