Destinationknot

Itinerary Planning Specialist – Remote

Boston, Massachusetts, United StatesFull time$45,000 - $65,000 / yearPosted 8 days ago
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About the Role

We are seeking a detail-oriented Itinerary Planning Specialist – Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.
This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.

Key Responsibilities

Assist with planning and organizing customized itineraries based on client preferences
Support the coordination of reservations, schedules, and travel-related details
Communicate with clients to gather information and provide timely updates
Maintain accurate records, confirmations, and itinerary documentation
Collaborate with internal systems and tools to manage planning workflows
Provide general support to ensure a seamless and well-organized experience for clients

Qualifications

Strong organizational and time-management skills

Excellent written and verbal communication abilities

Comfortable working independently in a remote setting
Detail-oriented with the ability to manage multiple requests efficiently
Basic computer proficiency and willingness to learn new platforms
Previous experience in customer support, scheduling, or coordination is a plus, but not required

What We Offer

Fully remote opportunity with flexible scheduling

Structured onboarding and ongoing training

Access to planning tools, resources, and support systems
A collaborative and professional remote work environment
Opportunity to develop skills in itinerary planning and client support

Work Environment

This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role.