Japan Community Manager

JOB DESCRIPTION

1. Japan Community Hub Management & Long-term Operations: Responsible for the from-scratch setup, localization configuration, and long-term daily operations of core official community hubs in the Japanese market (focusing heavily on Twitter/X and Discord). Deeply analyze the unique social behaviors of Japanese players to design high-engagement community growth loops, seasonal activities, and interactive campaigns, ultimately driving community activity and organic virality.

2. Japanese Player Sentiment Monitoring & Crisis Management: Conduct deep daily monitoring of player sentiment, cultural sensitivities, and trending topics across Japanese social media, compiling structured data-driven reports on a regular basis. Swiftly and independently draft and publish localized official announcements during game maintenance, unexpected bug outbreaks, or PR emergencies, utilizing a flawless mastery of Japanese corporate business honorifics (Keigo) to safeguard the brand’s reputation.

3. UGC Cultivation & Moderator Ecosystem Maintenance: Recruit, train, and manage localized Japanese Discord moderator/maintenance teams to foster a healthy, welcoming, and safe community atmosphere. Actively cultivate strong relationships with core Japanese fan-creators and local KOLs to consistently stimulate the production of high-quality UGC (User-Generated Content).

4. Cross-functional Communication & Feedback Bridge: Gain sharp insights from Japanese community feedback and translate them into structured, actionable reports for the Product/PM and global Brand teams, empowering developers to thoroughly grasp user feedback and product suggestions.

JOB REQUIREMENTS

1. Industry Experience: 3–5 years of experience in game publishing or community operations specifically for the Japanese market. Having出海 (global publishing) experience with well-known Anime/ACG, female-oriented, or hardcore gaming titles is a significant plus.

2. Subculture Resonance & Cultural Insight...