Eliseai

Junior Billing and Accounts Receivable Specialist

New York , New York, United StatesFull timeJuniorPosted 10 days ago
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About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

- Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

- Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round https://www.eliseai.com/blog/eliseai-raises-250m-series-e led by Andreessen Horowitz to accelerate this mission.

About The Role

Reporting to the Financial Controller, the Junior Billing & Accounts Receivable Specialist will support collection activities, track slow-paying customers, and escalate unresolved accounts to the appropriate teams. Additionally, they will assist with billing tasks. EliseAI is growing its in-house Accounting department to create a top-tier team that drives the company’s growth by supporting other business functions and providing insights into business performance. This role is crucial for resolving overdue invoices and enhancing the company’s cash flow. The position is based at our New York City headquarters.

Key Responsibilities

- Monitor outstanding balances, proactively follow up on overdue accounts, and collaborate with customers to address payment concerns. This includes sending account statements, partnering with Customer Success Managers to resolve issues, and keeping detailed, up-to-date records o...