Junior Client Service Representative

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.Location: KrakówType of work: Full-timeHybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years oldJoin us as a Junior Client Service Representative!Client Service Representative serves as a primary contact for clients and internal operational teams. CSR provides timely and accurate resolution of internal and client inquiries to ensure exceptional levels of client service are met. The individual focuses on the Custody disciplines and the applicable product offering for assigned client relationships.On this position you will be responsible for:Proactively respond to client’s inquiries on a daily basis.Work effectively with internal departments or third-party providers to prioritize client requests, deliverables, and issue resolution.Participate in team-based project work and audits.Utilize relevant internal technology solutions to effectively manage client’s inquiries.Introduce and familiarize clients with new technology, automation tools and products.What we’re looking for:BS/BA degree preferably in a business, finance, or accounting related concentration and/or equivalent work experience.Ability to communicate effectively both verbally and in writing.Ability to effectively prioritize and resolve client needs.Ability to learn and utilize new technologies to research, analyze, and resolve client needs.Ability to work quickly and accurately in a deadline-oriented environment.Ability to build and maintain internal and external client relationships.Strong ability to apply analytical skills to data, workflows, numeric information and problem solving.Comprehensive working knowledge of Microsoft Office products.What We Offer:2 additional days added to your holiday calendar for Culture Celebration and Community ServicePrivate medical care for you and your familyLife InsuranceHybrid Working OpportunitiesProfessional trainings and qualification supportThrive Wellbeing ProgramOnline benefit platformWe value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.About BBH:Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their har...