Junior Customer Representative with Norwegian

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.Job DescriptionAbout the roleThis is a rare opportunity to use your Norwegian language skills in a professional environment. As a Junior Customer Representative, you will support customers from the Norwegian market while building a long-term career in an international financial organization.Key responsibilitiesProvide customer support in Norwegian via phone and digital channelsHandle inquiries regarding accounts, cards, payments and basic banking servicesResolve standard issues during the first contact or escalate when neededEnsure high-quality documentation of customer interactionsFollow internal procedures and compliance requirementsWhat we expectVery good command of Polish (C1) and Norwegian (C1) both spoken and writtenSecondary education (degree is a plus, not a must)Customer-oriented attitude and strong communication skillsReadiness to learn banking products and internal systemsAttention to detail and reliabilityWhat we offerMaternity cover contractHighly attractive role for Norwegian speakers in PolandCompetitive salary aligned with language skillsFull training – no banking experience requiredInternational work environmentLong-term career opportunities and language premiumSupportive team and modern working conditionsThis role is designated as home-based remote. AccessibilityWe are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance a...