K12 INTL Manager of Account Management -- WorldStrides

Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.Job Description: The Manager of International Sales position for K12 International located in San Diego, CA is responsible for managing their team to gain new business through prospecting new and known schools for travel groups as well as increasing market share from competitors and reengaging with old programs. The team is made up of International Program Consultants (IPCs) executing on strategies and tactics to win new sales for both the WorldStrides and Explorica by WorldStrides brands.The Manager will work to build best communication strategies to serve a wide variety of customers and to find creative approaches to engage customers in a changing market. They will provide support and guidance to IPC’s regarding school prospecting, sales and group growth and keep up to date on all relevant product and operational knowledge surrounding group international travel.The Manager ensures sales forecasts and goals are achieved or exceeded by securing new business through our current database and other data resources. New business is solicited through school prospecting, connecting with specific teachers, conferences, referrals and leveraging current relationships at schools.The Manager oversees team retention, training, coaching, and development. They team with other sales managers, directors and cross-functional teams as needed for special projects. Responsibilities: Carry on the development and growth of existing team in place Recruit, train and mentor new team members. Training function includes overseeing the following: Teach and implement our proven sales cycle tools and talk tracks Develop sales skills related to the industry Commission plan and sales expectations training Computer training including database and other related software Pricing and Process training Product knowledge expertise Setting correct expectations for transitioning of groups to Account Management and departure rules Conduct Weekly Update reports with team members including review of: Team pacing reports: Specific goals for school regions, prospects, Recipe for Success (Teacher Follow-up/Follow Through), Revenue Weekly call activity goals Daily Snapshot of business = Sales cycle progression, KPI goals Suspect/Prospect Development through to successful sale Track progress of group growth and transition to Account Management Territory load balancing f...