Key Account Management Lead

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.Key Account Management LeadContract type: PermanentSalary: £74,000 - £85,000Location: Home based, with regular national travel to customer locations and AQA office locations.Shape how AQA partners with some of the UK's largest Multi Academy Trusts while leading and developing a growing national teamInfluence strategic decisions across the organisation, coach a high-performing account management function and help schools navigate one of the most significant periods of educational reform in recent years.As our partnerships with Multi Academy Trusts continue to grow in importance, we're creating a brand-new leadership role to shape the future of strategic account management at AQA.This is a rare opportunity to lead a growing team, strengthen relationships with some of the most influential organisations in education and ensure customer insight directly influences decision-making across AQA. Working at the intersection of education, customer engagement and organisational strategy, you'll help shape how we support schools and trusts through a period of significant change.Lead a growing team at the heart of AQA's trust strategyReporting to Darren Bayley, you'll lead a team responsible for some of AQA's most strategically important customer relationships. The team currently comprises three regionally aligned Key Account Managers and two newly appointed regionally aligned Key Account Management Associates.Working closely with colleagues across Product, Subject Support, Marketing, Operations and Sales, you'll help create a high-performing strategic account management function, building consistency, capability and stronger customer partnerships across the team.Help shape the future of strategic partnerships at AQAIf you're excited by the opportunity to lead a growing team, influence strategy and build meaningful partnerships across the education sector, this could be the role for you.You'll work directly with CEOs, executive leaders and decision-makers across some of the UK's most influential Multi Academy Trusts, helping shape how they engage with qualifications, support and educational reform. This role has been created to strengthen strategic account management across AQA's most important MAT relationships while raising standards, consistency and professional practice across the function.More than a leadership role, this is an opportunity to shape a growing function, develop talented colleagues and establish the standards and ways of working that will define the next chapter of Key Account Management at AQA. You'll have the visibility and influence to bring customer insight into strategic conversations across the organisation and help strengthen AQA's most important partnerships.What you'll be doingLead, coach and develop a ...