Lab Technician

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity  ConvenientMD is seeking a Lab Technician to join our growing laboratory team. In this role, you’ll play a critical part in delivering high-quality diagnostic testing that supports patient care across our Urgent Care, Advanced Primary Care, and Specialty Care services. Reporting to the Laboratory Manager, you’ll perform a wide range of laboratory tests to detect genetic materials in biological samples, ensuring accuracy, consistency, and compliance with all quality and safety standards.  Your Impact  Laboratory Testing & Analysis  Perform specialized molecular diagnostic testing (PCR) and blood work (CBC) with precision and consistency.  Prepare and process biological samples, including DNA and RNA extraction, ensuring accuracy and integrity throughout all testing stages.  Analyze experimental data, interpret results, and meticulously document findings in accordance with lab protocols.  Accurately enter test results into the Lab Information System (LIS/Dendi) and maintain the daily lab dashboard and key performance indicators (KPIs).  Quality & Compliance  Maintain the highest standards of quality control to ensure the accuracy and reliability of test results.  Follow all established laboratory protocols, manufacturer recommendations, and regulatory guidelines (CLIA, COLA, NH DHHS).  Support preparation and readiness for annual inspections and ongoing licensure requirements.  Equipment & Inventory Management  Operate, calibrate, and troubleshoot laboratory instruments to maintain optimal functionality.  Prepare necessary reagents and solutions for testing procedures.  Manage inventory and ordering through the Inventory and Ordering Software (ENVI), ensuring adequate supplies for testing operations.  Collaboration & Communication  Work closely with Urgent Care, Advanced Primary Care, and external partners to address specimen handling or collection issues.  Maintain open communication with the Lab Manager/General Supervisor, Technical Supervisor, and Lab Director to ensure operational alignment.  Foster a culture of internal and external customer service, teamwork, and shared accountability across all lab functions.  Safety & Environment  Uphold a clean, organized, and contamination-free workspace.  Ensure all safety practices and lab hygiene standards are followed at all times to support a safe and efficient working environment.  Who You Are  Experience:  Experienced in laboratory operations, testing, and molecu...