Large Loss Handler

We’re on a mission to make migration easy.

We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

ABOUT THE TEAM

Our Large Loss Specialists handle Marshmallow’s most complex and high-value motor claims, often involving catastrophic injuries such as brain and spinal trauma, psychiatric injury, complex fractures and nerve damage.

Beyond handling claims, the team acts as a centre of technical expertise, sharing insights and driving consistency across Claims. We work closely with Complex Personal Injury colleagues, reinsurers, panel solicitors and teams across Claims, Underwriting and Pricing to deliver fair, commercially sound outcomes. As a small, highly technical team, we offer broad exposure and the opportunity to grow your authority quickly.

WHAT YOU'LL BE DOING

- Managing a portfolio of high-value motor claims, typically valued above £250,000, through pre- and post-litigation.

- Investigating liability, indemnity and coverage while setting proactive, commercial and empathetic claim strategies.

- Reserving accurately for complex injuries and future losses, using the available evidence...