Lead Learning & Development Specialist

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Collaboration with departmental and business resources to understand business performance gaps and learning needs. Accountable for managing overall curricula project initiatives, including the creation of design strategy, detailed needs analysis, and designing and developing relevant adult learning solutions for the business. The scope includes instructional design and development for instructor-led, web-based, and blended solutions. Responsible for the coordination of communication plans, curriculum maintenance plans and project management activities, establish curricula readiness, and the evaluation of learning and business outcomes.

Required Job Qualifications

• Bachelor Degree in Human Resource Development, Organizational Development, Instructional Design or related field plus 4 years of experience in instructional design and/or development OR 8 years of experience in Human Resource Development, Organizational Development, or Instructional Design
• Proven experience leading small to mid-sized learning design/development projects
• Demonstrated knowledge of multiple modalities in instructional design
• Communicate effectively in visual, verbal and written form
• Demonstrated ability in mentoring and coaching
• Technical aptitude and analytical skill set
• Sound inductive and deductive reasoning
• Analyze information and evaluate results to identify appropriate solutions
• Overcome obstacles by developing solutions to meet individual and departmental goals
• Proven ability to work with multiple internal and external customers, senior management, subject matter experts

Preferred Job Qualifications

• Master Degree in Human Resource Development, Organizational Development or Instructional Design
• Advanced knowledge regarding adult learning theories and/or emerging instructional design trends in the industry
• Familiarity with Learning & Talent Management Systems
• 5 years learning and development experience in a corporate or business setting
• Experience working in a collaborative, matrixed reporting structure
• Appropriate licensing, as needed, per business area
• Project Management experience

This is a Flex (Hybrid) role: 3 days in office: 2 days remote.

Sponsorship is not available.

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Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental...