Lead Multi-Outlet Supervisor

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. The Lead Food & Beverage Supervisor will oversee all daily operations of the food and beverage outlets, ensuring exceptional service and high-quality standards are met consistently while maintaining a strong team environment. This role will involve managing staff, resolving guest issues, maintaining inventory, and ensuring compliance with all health and safety regulations. The Lead Multi-Outlet Food & Beverage Supervisor will act as the right hand to the Food & Beverage Assistant General Manager(s), Assistant Director of F&B, and Director of F&B, taking on additional responsibilities and leadership tasks as needed within Luminary Hotel & Co. and/or Caloosa Sound Convention Center & Amphitheater.Essential FunctionsResponsible for daily function of the hotel operations to include Dean Street Roastery, Lobby Bar, Silver King, Ella Mae’s Diner, Workshop, Beacon Social Drinkery, Chips Sports Pub, Oxbow Restaurant, Caloosa Sound and any other food and beverage special events as directed by the outlet General Manager or Director of F&BEnsure that scheduled functions are complete and are set up accuratelyAssist in maintaining a motivated, interactive positive teamAssist with on boarding and training staffMaintain professionalism with team members, managers and guests.Open and close shift in accordance with the manager’s checklistGreet guests, initiate conversations with guests and solicit feedback from guests.Assist with the F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the Assistant General Manager(s) and Assistant Director of F&B when requiredAssist with cover forecasting and adjusting when necessaryImplement proper tools for running shifts:  e.g.  Schedules, floor plans, reservations, etc.Solve team member issues such as call outs or any other daily issue that should arise with team membersFind solutions to guest issues such as last-minute changes in reservations, cancellations, etc.Stay accessible to the floor(s) the entire meal period(s)Monitor hours and watch the flow of business and make cuts appropriately as to not negatively affect the service levels.Ensure daily side work has been completed prior to staff leavingEnsure team is in proper uniform/approved attireEnsure guest privacy and security by correctly following hotel proceduresAttempt to limit problems and liability related to customers' drinking by following TIPS practicesEnsure team members are aware of all applicable laws regarding alcoholic beveragesMonitor beverage staff to ensure proper portion control and maintain low beverage costFollow SafeStaff sanitary compliance throughout all areasEnsure compliance with all F&B policies and procedures by training, supervision, and follow- ...