Lead Technical Program Manager

About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the TeamWe are a high-performing team of passionate, fun-loving, and individuals with varied backgrounds who come together to support a common mission: Enable Grab to deliver faster, better, and efficiently with each and every rollout. Our team is spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across Southeast Asia through Grab.Get to Know the RoleAs the Lead Technical Program Manager, you will manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery. Get a taste of how Grab really works, behind the scenes. You will create and maintain the delivery roadmap for the teams you work with, along with the respective Tech and Product Leaders. You will also get to define the way of driving these programs and always find ways of improving this process in a data-driven manner.You will report to a Senior Technical Program Management Leader, and will be based onsite in our Petaling Jaya office.The Critical Tasks You Will Perform1. The "Builder Mentality" (Core Mindset)The successful candidate must embody a "builder mentality," which we define as:Ownership: You don't wait for directives; you identify gaps in dependencies, communication, or process and create the structure to bridge them.Execution over Internal Dynamics: In complex, multi-stakeholder environments, you prioritize tangible outcomes and efficient execution over navigating office dynamics.Driving Momentum: You are an engine for progress. Ambiguity and move projects forward even when initial requirements are undefined or imperfect.Systematic Execution: You build repeatable, scalable execution systems rather than relying on "heroics" to get things over the line.2. Key Responsibilities (Critical Tasks)Program Leadership: Drive the delivery of key initiatives by leading roadmap planning and prioritization discussions with cross-functional leaders.Technical Facilitation: Lead technical whiteboard sessions to troubleshoot project implementation details, remove blockers, and provide strategic input on complex issues impacting tech and non-tech teams.Cross-Functional Alignment: Manage communications across teams to align non-tech and tech stakeholder needs, tracking and reporting progress against milestones.Continuous Improvement: Proactively identify and implement improvements in team and organizational delivery practices; drive the adoption of best practices to enhance responsiveness.Strategy: ...