Learner Success Advocate - Artificial Intelligence (AI)
About Ziplines
Ziplines Education is a category-leading education company that partners with universities to deliver industry-focused certificate courses that prepare professionals for today’s digital-first workforce. Each year, we have the opportunity to help thousands of career advancers build the knowledge, skills, and credentials they need to move their careers forward. 92% of learners would recommend our programs, and our net promoter score is consistently in the excellent range. Together, we empower adult learners to confidently pursue the career they’ve always wanted.
About Ziplines Education
Ziplines Education is a category-leading education company that partners with universities to deliver industry-focused certificate courses that prepare professionals for today’s digital-first workforce. Each year, we have the opportunity to help thousands of career advancers build the knowledge, skills, and credentials they need to move their careers forward. 92% of learners would recommend our programs, and our net promoter score is consistently in the excellent range. Together, we empower adult learners to confidently pursue the career they’ve always wanted.
About the Team
Our learning team supports and guides our learners throughout their course experience. This team consists of learning designers, learner success advocates, live session instructors, and career coaches. Employees on this team work as part-time contractors. Navigating ambiguity, collaborating with team members, and taking ownership are necessary traits for success in the role. The learning team is essential to the success of Ziplines by supporting learners to achieve success in the course and in their career aspirations.
About the Role
As a Learner Success Advocate for Artificial Intelligence (AI), you’ll serve as the main point of contact and guide for learners enrolled in our AI course —supporting them as they build confidence using AI tools, strengthen prompt and communication skills, and...