Learning Experience Designer
Posting Type
Hybrid
Job Overview
This is a net new role and the capability that unlocks the team’s future-state vision. The Learning Experience Designer architects the microlearning ecosystem for Relativity’s sales enablement function — building fast, modular, AI-powered content that travels at the speed of the business.
They also own onboarding as a designed, measured program — not a maintenance task. This person serves as the shared content engine for the full team, partnering closely with the Sales Trainer to co-design and co-deliver programs, and with the Director to shape the team’s overall learning model.
Job Description and Requirements
KEY RESPONSIBILITIES
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Design and build microlearning programs across all four workstreams: commercial & tech stack, sales playbooks, role of the seller, and onboarding
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Own the onboarding program as a designed, role-specific, personalized journey that measurably reduces ramp time
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Build AI-assisted content pipelines that allow the team to turn ideas into deployed training in days, not weeks
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Partner with the Sales Trainer to co-design programs — the Trainer brings field insight and delivery expertise, the LXD brings learning architecture and production capability
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Manage the learning tech stack and ensure content is optimized for Highspot, LMS, Slack, and in-flow delivery
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Measure content effectiveness through completion rates, assessment scores, and downstream productivity signals
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Stay current on AI-forward learning tools and bring new capabilities to the team proactively
QUALIFICATIONS
Required
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5+ years in instructional design, learning experience design, or content strategy with a sales enablement focus
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Deep expertise in microlearning design principles, spaced repetition, and modern LXD frameworks
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Hands-on experience with AI-assisted content creation tools and rapid authoring platforms (Articulate, Arist, or equivalent)
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Track record of owning onboarding program design — not just maintaining it
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Strong visual and UX sensibility: ability to build content that is engaging, not just informative
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Experience integrating learning content into seller workflow tools (Highspot, Slack, Salesforce)
Differentiators (Preferred)
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Experience in a high-growth SaaS or legal tech environment
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Familiarity with the e-discovery market or Relativity’s product ecosystem
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Experience building a content production system from scratch, not inheriting a mature one
WHAT SUCCESS LOOKS LIKE IN YEAR ONE
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Onboarding redesigned as a role-specific, measured journey with a documented ramp baseline and improvement target
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A working AI-assisted content pipeline in place — idea to deployed asset measured in days
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Microlearning library established and adopted across all four workstreams
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Content effectiveness reporting running on a regular cadence and informing what gets built next
Relativity is committed to competitive, fair, and equitable compensation practices.
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