Leave and Disability Examiner
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?Job SummaryThe Leave and Disability Examiner reviews, analyzes, and manages short‑term disability, state disability insurance, and related leave claims such as FMLA. This role evaluates eligibility, interprets medical information, and ensures accurate and timely claim decisions. You’ll communicate with employees, employers, and providers, maintain thorough documentation, and deliver a high‑quality customer experience while coordinating disability and leave benefits.Key ResponsibilitiesReview and evaluate disability and leave claims to determine eligibility and benefit entitlement.Analyze medical documentation and gather required information from claimants and providers.Communicate claim decisions and updates clearly and professionally.Maintain accurate records and ensure timely processing of claims.Collaborate with internal partners to coordinate disability and leave outcomes.Skills and Background You’ll NeedEducation: High School Diploma or equivalent.Experience: 2+ years of experience in office administration or customer serviceStrong communication skills, both written and verbalAbility to manage detailed information accurately and efficientlyFamiliarity with leave, benefits, or disability claim managementExperience working with medical or claims documentation Key Behaviors of a Successful CandidateDetail Orientation: Reviews information thoroughly, identifies inconsistencies, and ensures accuracy.Customer Focus: Builds rapport, listens actively, and responds with empathy and clarity.Analytical Thinking: Breaks down information, evaluates options, and makes sound decisions.Why Join The Standard?We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributionsAn annual incentive bonus planGenerous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenureA supportive, responsive management approach and opportunities for career growth and advancement Paid parental leave and adoption/surrogacy assistanceAn employee giving program that double matches ...