Madhappy South Coast Plaza Part-Time Store Associate
SOUTH COAST PLAZA STORE ASSOCIATE
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
About the job
We are looking to hire a part-time store associate for Madhappy South Coast Plaza.
In this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.
This role will be expected to work at our location opening in South Coast Plaza.
Responsibilities
● Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team
● Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs
● Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)
● Monitor customer feedback, working with your store’s leadership team, to share information with k...