Manager, Account Management
Manager, Account Management – Future Talent Pipeline (Singapore) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.Are you a fit?Proven Track Record: Experience in Account Management with a history of hitting commercial targets.Environment: You thrive in fast-paced, high-accountability settings.Location: We hire across major cities in Singapore; please enter your location for discussion during shortlisting. We’re looking for an outstanding Manager, Account Management for our Small-to-Medium Business (SMB) team. The Manager, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.Relationship ManagementConduct data analysis, reporting, operational and invoicing resolutionsDeepen business relationships with foodpanda’s SMB partners with our proprietary learning toolsMarketingWork with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaignsEducate SMB partners on the foodpanda marketing suite to grow on the foodpanda platformOperationsWork with foodpanda’s Operations team to evaluate partner operational complianceUtilize data to identify opportunities for growth through operational best practicesAd-Hoc ProjectsAs part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities Minimum 1 year of experience in a client-facing role (restaurant, FMCG, tech, e-commerce, or related industries)A keen sense for customer behaviour, and how content quality affects purchasing decisionsAn analytical mindset with a penchant for seeking opportunities within data patternsJob ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hireIntermediate proficiency in Microsoft Excel & PowerPoint is preferred What We OfferA dynamic and challenging working environment with a steep learning curveResponsibility from day one in the leading food delivery company in the worldThe opportunity to be part of a happy, high functioning and smart teamPeriodic fun, engaging company events & team activities A company committed to developing you personally and professionally.A vibrant and international team with diverse backgrounds from all over the worldA culture that empowers you to take full ownership of your work and career