Manager, DFR Field Operations

ABOUT BRINC:

At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives.

ABOUT THIS ROLE

BRINC is looking for a dynamic, results-driven leader to join our team as Manager, DFR Field Operations. In this role, you'll lead a high-performing team of installation technicians responsible for deploying BRINC's industry-leading Drone as a First Responder (DFR) program at customer sites nationwide. You'll own the full operational lifecycle of multi-site hardware and software installations, driving execution in fast-paced, mission-critical environments. This is a role for someone with excellent organizational skills that brings both technical depth in drone systems and the operational savvy to keep complex deployments on track. The ideal candidate possesses experience in people management, computer networking, mechanical assembly, and general knowledge of electronics as it relates to hardware assembly and troubleshooting.

The role requires frequent travel (75%)to engage with BRINC installers and on-site customers during the project management lifecycle.

KEY RESPONSIBILITIES:

- Manage a team of installers, schedule resources for projects, track progress, optimize workflows, an...