Manager in Training - Pitt St, Sydney CBD

At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for a Manager in Training to join our Flagship Pitt Street store! This is your chance to help lead a passionate team, deliver exceptional customer experiences, and make a real impact.

Why this role is a game changer

As a Bailey Nelson Manager in Training (MIT), you won’t just support the store, you’ll help run it. You’ll play a key role in delivering seamless, joy-filled customer experiences, from clinic to frame styling to final dispense. This is more than a job, it’s your pathway to running your own store.

You’ll

• Support with store operations (including running the store 2 days a week)
• Support the Store Manager & Optometrist to drive performance
• Own the customer journey and make every interaction exceptional

What’s in it for you

• OTE $90,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
• Fast-track to leadership - Your own store in 6-12 months
• Real career growth - New stores opening across AU & NZ in 2026
• Hands-on training - Learn optical dispensing + leadership skills
• Mentorship that matters - Coaching from Store, Regional & Area leaders
• Build your own customer base – With strong local marketing support
• 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!

What we’re looking for

• Retail, Hospitality, or Optical Leadership Experience: Proven experience at a supervisor or management level within a fast-paced retail, hospitality, or customer-centric environment

You know how to lead from the front, manage shifts, and keep a team motivated

• Values-Driven & Grounded: Someone who aligns perfectly with our culture and values - down to earth, tight knit and constantly striving to improve
• Commercial Acumen & Sales Drive: Proven experience at a supervisor or store management level, with a track record of smashing sales budgets and driving retail KPIs (Multipairs, ATV, Conversion)
• Exceptional Customer Service Skills: A passion for delivering world-class optical experiences, mastering the customer journey, and prioritising the customer above all else

• Natural Leadership & Accountability: Experience running daily store operations, managing rosters, and taking full ownership of store performance. You lead by example and love coaching and upskilling team members

• An Aspiring Store Manager: A driven retail leader with the ambition and resilience to upskill and step into a BN Store Manager role within 6–12 months
• Available to work full time 38 hours, Sunday–Thursday roster

This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast.

Ready to frame your future? Apply now.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.