Manager, Key Account Management- Central EMEA

Are you our “TYPE”? Named ‘’One of the Most Innovative Companies in Design’’ by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com. We are seeking an experienced and driven Manager to lead a team of talented Key Account Managers responsible for growing and maximizing revenue within our existing customer base in the Central EMEA region (DACH + Eastern Europe). The ideal candidate is a hands-on sales leader who thrives on driving strategic account growth while building a high-performance, results-oriented culture focused on retention, expansion, and long-term customer value. In this role, you will design and execute strategies that accelerate customer adoption through strong engagement and education around our products and services. You will craft and communicate compelling value propositions that highlight our unique capabilities—ultimately increasing customer satisfaction, reducing churn, and driving significant incremental revenue. What you’ll be doing: Lead and develop a team of up to 5 Key Account Managers, driving revenue growth across existing accounts through strategic upsell, cross-sell, and retention initiatives Coach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainment Monitor and analyze key performance metrics, translating insights into actionable strategies to improve team performance Guide the team in proactively identifying expansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targets Maintain strong alignment with senior leadership through clear, data-driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagement Partner cl...