Manager, Product Development

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.Location: Houston, TX (Hybrid - 3 Days in Office)Reports to: Senior Manager, Product Development A quick snapshot…The Core Services Manager leads a platform team responsible for shared services that power the B2B ecosystem. This team delivers mission‑critical capabilities across security, science execution, and analytics, enabling identity and access control, model packaging and execution, and customer‑facing insights that allow administrators to understand, monitor, and manage platform usage across multiple B2B products and services. Why it’s a big deal…Core Services are central to the developer, operator, and customer experience of the B2B platform. This role ensures that shared, cross‑product services—particularly those related to identity, science execution, and analytics—meet defined standards for security, reliability, scalability, performance, and ease of consumption. You will lead a team whose work establishes platform‑wide expectations for security posture, operational maturity, and service quality, directly influencing how B2B applications are built, deployed, and operated. The role requires sound judgment, clear communication, and the ability to lead decisively through technical and organizational complexity. What you’ll be responsible for… Lead, develop, and scale an engineering team responsible for highly leveraged capabilities spanning security, science execution, and analytics Partner closely with Product Management, Architecture, and Product Security to define platform strategy, priorities, and standards across core service domains Oversee the delivery and ongoing operation of core services that provide: Security and Identity Capabilities: Delegated authentication, authorization, and access‑control patterns that integrate with customer‑provided identity providers Science Capabilities: Model packaging, deployment, execution, training, and scoring within B2B Cloud infrastructure, with a focus on scalability and operational readiness Analytics Capabilities: Customer‑facing insights that provide visibility into platform usage, health, and adoption Ensure core services meet high standards for security, availability, performance, and operational excellence, reflecting ...