Manager, Product Operations
ABOUT MIDDESK
Middesk is building the data and intelligence infrastructure that helps businesses work together with confidence. We started by creating a comprehensive platform for understanding businesses, bringing together authoritative and proprietary data to help customers verify business identities, onboard customers faster, and manage risk throughout the customer lifecycle.
Today, Middesk is used by more than 700 banks and fintechs, and in 2025 we verified more than 7 million companies. We've also expanded beyond business verification to help companies form, register, manage, and maintain their businesses, supporting more than 50,000 companies in setting up over 100,000 accounts required to hire employees, run payroll, and stay compliant.
Middesk came out of Y Combinator, and is backed by Sequoia Capital, Accel, Insight Partners, and Canapi. We're proud to be named on the Forbes Fintech 50 and Best Startup Employers lists.
THE ROLE
We’re hiring a Manager, Product Operations to lead a critical part of the operational infrastructure behind Middesk’s products reporting to our Head of Product.
Middesk operates products that turn complicated, fragmented real-world processes into simple customer experiences. Behind those experiences is significant operational complexity. Registering a company for payroll taxes may require navigating different requirements, systems, and government agencies across all 50 states. Business formations introduce another set of jurisdiction-specific workflows. Across our Business Verification and Credit products, complex cases, data issues, and exceptions require careful investigation and judgment.
Our Product Operations teams sit at the center of that complexity. They help ensure our products deliver accurate, reliable outcomes for customers, own the workflows required when automation cannot complete the job, investigate complex cases and product issues, manage quality and remediation programs, and turn what they learn from o...