Marketing Operations Director

Marketing Operations DirectorMarketing at Thomson Reuters is being rebuilt around AI — not as a bolt-on efficiency play, but to enhance and transform our ways of working. We're looking for a MarketingOperations Director for Corporates Europe who will embrace this, working in close collaboration with the global organisation to make sure AI is not simply as a tool to adopt,but as a capability to architect.This isn't a traditional operations role. Yes, you'll bring rigour to process, budget and martech — the fundamentals matter. But the real mandate is bigger: to reimagine how aEuropean marketing organisation runs, using AI agents to take on the work that used to take a team, freeing up Design, Content, Field Events and Activation to focus on the work onlyhumans can do.If you're energised by ambiguity, excited by AI, and want a role where you're building the operating model rather than inheriting one, this is it.About The RoleLead the Transformation of the Marketing FunctionAct as the driving force behind AI adoption across the Corporates Europe marketing organisation — not just implementing tools, but shaping how the team thinks, works and creates value with AI, in alignment with the global organisation.Identify, pilot and scale AI solutions that take on execution-heavy work — campaign builds, reporting, content production support, briefing and QA — so the team can focus on strategy, creativity and judgement.Map key marketing processes end-to-end — understanding exactly where the work happens today — as the essential foundation for identifying where AI can remove friction, cost and manual effort.Build the change management, training and governance model that gets the wider team using AI confidently and responsibly, in an increasingly sophisticated way.Represent Corporates Europe in Thomson Reuters' broader AI-in-marketing agenda, bringing back best practice and helping to push the organisation's thinking forward.Own the Martech StackReview, rationalise and optimise the martech stack supporting marketing operations — evaluating tools not just for functionality, but for how well they enable AI-driven and agentic ways of working.Partner closely with the Corporates US marketing operations team to ensure strong platform alignment, shared standards and consistent data flows across regions — avoiding duplication and unlocking global scale where it makes sense.Build the business case for new capability, working with IT, procurement and vendors to bring new tools into the stack quickly and safely.Manage Budget & Drive ROITake ownership of the Corporates Europe marketing operations budget — planning allocations, tracking spend and reforecasting as priorities shift.Build robust ROI measurement across campaigns, channels and tools, bringing rigour and transparency to how marketing investment translates into pipeline and revenue impact.Use AI-driven insight and reporting to give leadership a sharper, faster view of what's working — replacing static repor...