Payoneer

MarTech & AI Enablement Manager, Greater China

Shanghai, ChinaFull timeManagerPosted 20 days ago
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About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.Role summary We are seeking a MarTech & AI Enablement Manager to help the China GTM team scale through marketing technology and AI. This role combines two exciting roles: 1) ownership of critical marketing technology operations and 2) leadership of AI enablement initiatives across the business. As technical expert you will ensure our marketing and customer engagement systems (e.g. Braze) operate effectively. As GTM AI enablement lead you will help teams adopt new AI-powered ways of working. The ideal candidate is both a strong technical expert in Marketing technology and a proactive change agent in AI, someone who enjoys solving business problems with technology, can quickly learn and manage complex platforms, and is passionate about helping teams unlock value from AI. What you’ll do Marketing Technology Operations Own the day-to-day administration and optimization of marketing technology platforms such as Braze, Segment, Marketo, Beschannels and related systems. Configure, test, and maintain customer communication programs across multiple channels. Partner with Marketing stakeholders to ensure campaigns are delivered accurately, efficiently, and in compliance with business requirements. Manage customer attributes, event tracking, audience definitions, and platform configurations to support lifecycle marketing initiatives. Troubleshoot operational issues and continuously improve system reliability, efficiency, and data quality. Identify opportunities to leverage automation and AI within the marketing technology ecosystem. AI Enablement & Transformation Develop and execute the AI enablement strategy for the China Growth organization. Design and deliver AI training programs, workshops, office hours, and learning resources to improve AI literacy and adoption. Establish best practices, governance frameworks, and success metrics for responsible and effective AI adoption. Track adoption, business impact, and productivity improvements generated through AI initiatives. Act as the primary point of contact for AI-related initiatives, collaborating closely with global AI and transformation teams. Build and maintain an internal AI champions network to accelerate experimentation and knowledge sharing. Who you are Required 8+ years of experience in MarTech operations (Braze, Segment, Market...