Medical Assistant- Grand Rapids

TITLE: Medical Assistant I 
LOCATION: Grand Rapids Planned Parenthood Health Center 
REPORTS TO: Health Center Manager 
PAY RATE: $18.75 per hour 
SCHEDULE: Approximately 37.5 hours per week - Monday through Friday  
 
Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations when eligible for all employees. 
This is a unionized position, represented by the UFCW
 
Position Description
Under direct supervision, uses basic knowledge and skills obtained through on-the-job training to provide patient centered medical services and education in support of the Planned Parenthood of Michigan (PPMI) mission.
                                                                                                                                
Essential Duties & Responsibilities
·        Maintain patient records and enter information into electronic health record (EHR) systems.
·        Participate actively and strives towards patient access and demand goals.
·        Demonstrate commitment to living out and modeling PPMI’s In This Together Workplace Values and Service Standards.
·        Integrate equity and inclusion best practices into all job functions and patient interactions.  
·        Promote productivity, patient donations, outreach and other identified business goals.
·        Perform all duties in compliance with all applicable laws, PPMI policies and insurance guidelines.
·        Perform other duties and responsibilities as assigned.
·        Is fully trained and signed off in EITHER the Front and Back duties outlined below for all of the services provided at their work location.
Front:
·        Greet patients and visitors in person or on the phone and schedule appointments as needed.  Refer calls to other providers for services that are out of the PPMI scope.
·        Assist patients with check in process and paperwork completion.
·        Obtain patient insurance information which may include verifying insur...