Medical Assistant Supervisor

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

About the job
This supervisory role oversees a team of Certified Medical Assistants providing administrative support within a virtual healthcare office environment. The team works independently, primarily via video conference, supporting the interdisciplinary clinical team and reporting up through the Shared Services function. This role is responsible for ensuring the team delivers accurate, timely, and compassionate administrative support to clinical staff and patients, while maintaining consistency in processes, quality, and compliance across a remote-first team. This is a distributed, video-conference-based team, so the Supervisor should be comfortable managing remote performance, engagement, and workflow consistency without in-person oversight.

This is a fully remote position. However, at this time we are only considering applicants in the following states: California, Georgia, Texas, Arizona, Colorado, Florida, Illinois, Nevada, North Carolina, Oregon, Utah and Washington.

 

What You'll Do

- Provide day-to-day supervision, coaching, and performance management for a team of CMAs/CCMAs

- Monitor workload distribution and ensure timely completion of administrative and care coordination tasks

- Serve as an escalation point for complex patient, provider, or interdisciplinary team issues

- Partner with the Shared Services Manager to align staffing, processes, and priorities

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