Member of Applied AI - Engineering Leader
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.About the role As an Engineering and Customer facing leader, you will own the end-to-end design and delivery of AI-driven business transformation projects, while also innovating on tools and services on the DevRev product. You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, your team will own the detailed technical designs from original scoping documents and drive execution to build proofs-of-concept, custom integrations, and solutions that validate technical feasibility. As the technical owner of the customer relationship, you'll partner cross-collaboratively to ensure successful delivery. Your role spans from understanding domain-specific customer needs to designing scalable, agent-based AI solutions using DevRev's platform, with direct involvement in implementing key technical components and debugging complex integration challenges. This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, engineering leadership and cross-functional collaboration. You'll act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact. What you'll do Customer-facing: Working directly with customers Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems. Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation. Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability. Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications. Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback...