Mitel AI services developer
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.Overview: Software Engineer with a focus on software development and AI integration. You’ll work alongside developers and AI engineers to build and ship features across Mitel products, integrating LLMs and agentic AI systems into enterprise communication software. This is an opportunity for engineers interested in software development and applied artificial intelligence to make a real impact.Responsibilities: Design, develop, test, and maintain production software services and APIsIntegrate AI/ML capabilities into enterprise software, including LLM-based features and RAG (Retrieval-Augmented Generation) pipelinesBuild agentic AI systems at a high level, designing tool-calling workflows, orchestrating multi-step autonomous tasks, and connecting models to internal services and data sourcesWork with model APIs, prompt engineering, and evaluation of AI outputsContribute to code through pair programming and code reviewsWrite automated tests (unit, integration) and technical documentationCollaborate using version control (Git) and CI/CD pipelinesParticipate in team discussions, architecture decisions, and contribute ideasRequirements: Degree or Studying in Computer Science, Engineering, or related field (or equivalent practical experience)Fluent English (written and verbal)Solid foundation in:- Computer Science fundamentals (data structures, algorithms, complexity)- Software development practices (version control, testing, code review)- AI/ML concepts (model training/inference, prompting, evaluation)Proficiency in at least one programming language (Python, JavaScript, or TypeScript advisable)Understanding of REST APIs and working with third-party servicesCollaborative mindset and strong communication skillsAdditional Skills (Advantageous): Experience with Python for AI/ML applications (e.g., Py Torch, Hugging Face, Lang Chain, or similar frameworks)Knowledge of Node.js with TypeScript/JavaScriptExperience building or working with agentic AI systems (tool use, function calling, multi-agent orchestration)Familiarity with LLM integration, prompt engineering, and RAG architecturesExposure to cloud platforms (AWS, Azure, or GCP) and containerization (Docker)Familiarity with NLP (Natural Language Processing) and ASR (Automatic Speech Recognition)Understanding of transformers and modern AI architec...