Move in Coordinator - Marketing

Overview Otterbein SeniorLife at Sunset Village is seeking a caring and compassionate person to serve in a Part-Time supporting role within the Marketing group. This position is scheduled for up to 30 hours/week (Mon-Fri; between 3-5 days/week) and involves a significant amount of contact with prospective residents and their loved ones and our residents while performing a variety of administrative duties. At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make. Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind. Responsibilities Answer phones, direct calls to appropriate services and greet visitors in a cheerful positive manner. Document calls into the CRM systems (Sherpa, PCC) Work with Marketing Department in coordinating elements of the Marketing Events. Prepare event flyers, room reservations/planning, attendee lists, RSVPs and inquiries. Input attendees contact information into CRM system. Maintain adequate supply of facility information packets, collateral materials and office supplies. Schedule and facilitate, when needed, tours for prospective residents and guests, focusing primarily on Assisted Living. Complete follow-up marketing activity as directed (i.e. follow-up calls) to help advance sales within Otterbein Sunset Village Track and report various market statistics (Marketing Research Report). Work with Marketing Director to coordinate paperwork and renewals for Limited Contracts. Track and report various market statistics (Marketing Research Report). Work with Marketing partners to coordinate paperwork for prospective and new residents. Work with Marketing partners to facilitate move-ins across all levels of care, focusing primarily on Assisted Living Interact with visitors, residents and family members in a positive, hospitable manner, addressing a variety of issues and circumstances. Assist with pictures of resident events for FB, social media and Website. Qualifications Associate’s degree or equivalent and relevant work experience Must be detail oriented and have excellent written communication and documentation skills. Excellent verbal communication and interpersonal skills. Proficient with the use of technology. Must have excellent customer service skills and good judgment and decision-making skills. BENEFITS* Health & Wellness Vision & Dental Insurance Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support  Financial Security 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balanc...