Murgado Sales Associate

Job Description — Sales Associate
Sales Associate | Murgado Automotive Group (Chicago)
Murgado Automotive Group is building something different. We're not looking for someone to stand around waiting for the next up. We're looking for a Sales Associate who understands that the game has changed. Customers arrive informed. They've done their research. They expect answers, not games. Your job is to meet them where they are, deliver an exceptional experience, and earn the business.
Our model is built on Transparency and Velocity. We invest in AI and automation to give you an edge. These tools handle the initial engagement and filtering, so by the time a customer reaches you, they're qualified and ready. Your job is to guide them through the experience, deliver on the promise, and make them certain they made the right choice. And when you're not with a customer, you're building your next one.
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Position Overview
As a Sales Associate, you will operate in two modes:
Mode 1: Fulfillment and Experience
When a customer arrives on a committed deal (built by the Digital Sales Manager or closed at the desk), you become the concierge. The car is ready, detailed, and pulled up. The paperwork is prepared. Your job is to deliver a white-glove experience that validates the customer's decision and protects our CSI. You're not re-selling the car. You're making them glad they bought it.
Mode 2: Driving Your Business
When you're not handling a delivery or working with an up, you're building your pipeline. Equity mining. Service lane engagement. Orphan outreach. Personalized follow-up. This is not optional. Your volume depends on it. The best salespeople don't wait for the next deal to walk in. They build their own.
This is a high-performance environment. If you want to stand around and hope, this isn't the place. If you want to work, learn, and build a career, keep reading.
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Key Responsibilities
Customer Eng...