Network Engineer, NetOps Infrastructure
Say hello to opportunities.It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.This is where you and your skills come in. We’re currently looking for Network Engineer, NetOPS InfrastructureOur data centers carry real-time voice, video, and messaging for customers worldwide. When a call degrades, someone notices immediately. Our availability target is 99.999%, and we hold it.You'll join an infrastructure team that owns routers, switches, firewalls, and load balancers across our global data center footprint. This is production infrastructure.The NetOPS Infra team spans the US, EU, and India. Because we're distributed across time zones, coverage follows the sun: you work your own business hours, five days a week. No night shifts. Occasional weekend work during planned maintenance windows, and that's rare.Job Duties:Troubleshoot production issues end to end — from the routing table through the firewall policy down into the Linux network stack on the hostHandle the operational work that keeps five nines real: firewall access changes, patching, config reviews, capacity checksDeliver infrastructure projects — hardware refresh and replacement, platform migrations, new DC capacityWork directly with platform and application teams instead of handing tickets across a wallSupport Lab, Stage, and Regression alongside productionTo succeed in this role you must have experience in: 3+ years running production networks — ISP, enterprise, or data centerReal depth in TCP/IP. You should be able to explain why BGP picked that path and what a packet capture is actually telling you, not just configure the featureRouting and switching in practice: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregationTunneling: GRE, IPIP, IPSecFirewalls, both vendor platforms and iptables / firewallStrong Linux, including the network stack — interfaces, routing tables, netfilter, socket state, tcpdump. This is what separates a good troubleshooter from a config engineerEnough server-side context (bare metal, hypervisors, containers) to follow a problem past the switch portHands-on Juniper experience across routing, switching, and security platforms Nice to haveEVPN/VXLAN, MC-LAG, ECMP, MPLS · High availability and clustering · Load balancing (A10, F5, IPVS) · Scripting for your own workflows — Bash, Pytho...