New Business Representative

WHO WE ARE

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

 

WHAT YOU’LL DO

- Own high-intent inbound demand and convert interest into qualified pipeline for the Canadian sales team

- Create opportunity through disciplined, creative outbound across calls, email, social, and product-led signals

- Break into high-value medical practices, health systems, and executive stakeholders who have never heard of Heidi

- Research target accounts deeply to understand workflows, incentives, and hidden pain points

- Run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up

- Deconstruct how medical practices actually operate, identify pain points, and diagnose where Heidi creates real value

- Qualify and route opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships

- Build deep product mastery so you can answer questions in the moment, not defer or deflect

- Maintain clean notes, clear context, and strong handoffs so nothing is lost downstream

- Continuously improve how we qualify, message, and respond to inbound demand as volume and complexity increase

 

WHAT WE’RE LOOKING FOR

- Priority one i...